Software Projects
AI-Powered Financial Enquiry Chatbot
emQube integrated an AI-powered chatbot into a financial broker’s website to answer visitor inquiries using the site’s own knowledge base.
Client
Orient Financial Broker, a regulated financial services firm in the UAE.
Technology
RTA
WordPress
Google Vertex AI
Application
The chatbot is powered by Google Vertex AI and integrated directly onto the homepage to field common questions from website visitors. To ensure accuracy and relevance, the AI model was trained on the company’s existing website content, allowing it to provide precise, context-aware answers.
This implementation allows the brokerage to automate responses to standard enquiries, reducing the burden on support staff. By leveraging natural language processing, the chatbot understands visitor intent and provides quick information, enhancing the user experience and increasing website conversion rates through instant engagement.
The AI chatbot has significantly improved our website’s interactivity. It provides our visitors with accurate, instant information about our services, which has helped us capture more leads and engage potential clients effectively.
- Marketing Manager
