A centralized help desk can record incoming calls, while supervisors can assign calls to technicians for early closure. In one smooth flow the entire process from call recording to assignment to closure and job spend can be completed giving you the flexibility to use the application in real-time mode, or as a backoffice end-of-day update of field activity.

Preventive maintenance schedules can be easily automated using the asset maintenance frequency. Job tickets can be assigned technician crew to attend and complete the closure. Upload functionality allows to create schedules in excel and upload in the system.

Manage the contract with your client and with their sub-contractors. Setup the contract to capture the scope of services including contractual obligations and commercial terms. Generate invoicing schedules to enable the finance team to raise bills. Assign assets covered in the contract and define the scope of each service type.

An entire array of reports powered by Microsoft PowerBI provide a holistic view of your operations covering asset performance, people productivity, profitability, issue analysis and SLA compliance. Graphs help to visualize the data to make effective decisions based on hard facts. Create your reports with different filters and drill down features to view data with different perspectives.

Optimize asset utilization through preventive planned maintenance and predictive replacements based on issue history. Maintain complete details about individual assets including serial number, warranty and supplier data. Group assets into batches for planned maintenance schedules. Move assets across sites and record asset history for quick analysis.